Services / Owners’ association management
Owners’ association management with one fixed contact
Larger residential complex or small association: you always have a personal contact with us, reachable outside office hours too. Handling your concerns reliably, in a structured way and on time comes first for us.
Certified under § 26a WEG
Denise Ambos is a certified property manager. Our team keeps training continuously.
Digital voucher audit
The advisory board and auditors can review vouchers and account movements online.
Specialist law firm on call
We work closely with a law firm specialising in tenancy and condominium law.
The services in detail
Annual statement and asset report
- Annual evaluation (housing-industry evaluation)
- Overall and individual statements under § 28 (2) WEG with property data, allocation keys, total income and total costs
- Asset report under § 28 (4) WEG
- Statement of household-related services and tradesman services under § 35a EStG
- Personal account statements as proof of each owner’s payments
- Commissioning of the heating cost statement
Budget and monthly contributions
- Overall annual budget (Wirtschaftsplan), coordinated with the advisory board where needed
- Individual annual budgets per unit
- Monthly debiting of the advance contributions (Hausgeld)
- Processing of SEPA direct debits
Bookkeeping and payments
- Proper and traceable booking of all incoming and outgoing payments
- Opening or continuing a current account
- Monitoring of incoming payments and reminders in case of arrears, further steps by resolution or within the authorisation granted
- Invoice checks, payment instructions and release of payments
Owners’ meeting
- Preparing and holding the annual ordinary owners’ meeting
- Minutes of the meeting, sent to all members of the association
- Implementation of the resolutions passed
- Keeping the collection of resolutions (Beschluss-Sammlung)
- Extraordinary meetings with the advisory board
Maintenance, contracts and insurance
- Initiating maintenance work, including requests for quotations, within the statutory powers or by resolution
- Deadline tracking for quotations, execution of work, defect notices and warranty claims
- Concluding (within the statutory powers or by resolution) and monitoring service contracts
- Handling insurance claims, commissioning tradespeople and settling with the insurer
- On-site inspection at least once a year, more often on request
Legal matters and communication
- Commissioning and working with surveyors and lawyers
- Assistance in court proceedings
- Ongoing correspondence with the owners
The exact scope of services and the fee are set out in the respective management contract.
Your offer for Owners’ association management
Enter the size of your property, add the details in the offer calculator and request your personal offer. Non-binding and free of charge.
Go to the offer calculatorFrequently asked questions
What does owners’ association management cost with you?
The fee depends only on the number of units: the larger the association, the lower the price per unit. Request your personal offer in the offer calculator; from 61 units we prepare an individual offer.
When do we receive the annual statement?
In the first quarter of the following year, as soon as all statements from third-party providers are in, for example the heating cost statement. That way the association can approve the statement early in the year.
How can we reach you, also outside office hours?
You have one fixed contact who knows your property. That is a person, not an AI, and you can reach them outside office hours too. For real emergencies such as a burst pipe, our emergency service is available outside phone hours.
Who carries out repairs and maintenance?
We work with a trusted pool of craftspeople and specialist firms for every trade, whom we have known for years. Small jobs are placed quickly. For larger works we obtain comparative quotes and the association decides by resolution.
How does switching from the current manager work?
The association appoints us by resolution. We then request the records from the current manager, set up the accounts in the association’s name and take over the running bookkeeping. We tell you what happens when.
For how long are we appointed as manager?
The law allows an appointment for at most five years, and for at most three years for the first appointment after the condominium is created (§ 26 WEG). The association can dismiss the manager at any time; the management contract then ends no later than six months afterwards.
Do you manage small owners’ associations as well?
Yes. We look after large complexes as well as small associations with only a few units. Small associations in particular value getting the same scope of service and a fixed contact.
Do we have to come to the office for the voucher audit?
No. The audit can be done online. Anyone who prefers paper is of course welcome to audit on site.
Are you insured?
Yes, through professional indemnity and public liability insurance.
Let’s talk about your property
You can reach us by phone on 04102 664 90 52.